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Legal · Sales Playground

Privacy policy

Last updated: 5 September 2026 · Sales Playground · ABN 78 474 541 624 · Sydney, Australia

The short version. We collect what you type into a form or a booking. We use it to send you what you asked for and to reply to you. We don't sell it, rent it, or hand it to anyone whose name isn't on this page. The newsletter is opt-in and one click gets you out. If you want to know what we hold about you, ask — we'll tell you, and we'll correct or delete it if you want that instead.

The rest of this page is the same commitment, said precisely.

Who we are

Sales Playground (ABN 78 474 541 624) is a strategy and sales-performance firm based in Sydney, Australia. In this policy, "we", "us" and "our" mean Sales Playground. "You" means anyone who visits this website, requests a resource, books a call, subscribes to The Scoreboard, or works with us.

Businesses with annual turnover under A$3 million are generally exempt from the Privacy Act 1988 (Cth). We have chosen to handle your information in line with the Australian Privacy Principles regardless, because the standard is the right one and because we ask you to trust us with your business numbers.

What we collect

Information you give us

  • Your name, email address and, where a form asks for it, your role, company name and company size.
  • What you tell us in a message, a booking questionnaire, or on a call — including the business or career context you choose to share.
  • Information exchanged during an engagement, which may include commercial figures such as revenue, pipeline, margin or remuneration.

Information collected automatically

  • Standard technical data: IP address, browser and device type, referring page, and the pages you view on this site.
  • Analytics and session data, described under Cookies and analytics below.

We don't ask for sensitive information as defined by the Privacy Act — health, biometric, racial or ethnic origin, political or religious affiliation — and we'd rather you didn't send it.

Why we collect it

  • To send you the guide, playbook or resource you requested.
  • To confirm, run and follow up a kick-off call or consultation — including the written note we promise within 24 hours.
  • To reply to an enquiry.
  • To deliver an engagement or programme you've signed up for, and to invoice for it.
  • To send The Scoreboard newsletter, if you've opted in.
  • To understand how this website is used so we can improve it.
  • To meet our legal and record-keeping obligations.

If you don't give us the information a form asks for, we usually can't send you the thing it unlocks. That's the only consequence.

Marketing, and how to stop it

The Scoreboard newsletter is opt-in. Requesting a guide does not subscribe you to it — those are separate actions and we keep them separate.

Every marketing email we send identifies us and carries a one-click unsubscribe. Unsubscribing is instant and permanent, and we won't email to ask why. We comply with the Spam Act 2003 (Cth), which applies to us whether or not the Privacy Act does.

Transactional messages — a guide you requested, a booking confirmation, a reply to your enquiry, or correspondence during a live engagement — aren't marketing and will still reach you.

Who else touches your information

We don't sell, rent or trade personal information. Ever. We do use third-party services to run the business, and your information passes through them:

  • HighLevel (GoHighLevel / LeadConnector) — our website, forms, calendars, CRM and email. Stored in the United States.
  • Google Analytics — website usage measurement. United States.
  • LinkedIn Insight Tag — measures whether our LinkedIn content brings people here, and supports advertising audiences. United States.
  • Microsoft Clarity — anonymised session analytics, used to find broken or confusing parts of pages. United States.
  • Our professional advisers — accountants and lawyers, where genuinely necessary.

Because these providers store data outside Australia, using this site means your information may be held overseas, principally in the United States. We choose established providers with published security practices, but we can't control their infrastructure and don't pretend otherwise.

We'll also disclose information where the law requires it — a court order, a regulator, or a legal obligation we can't refuse.

Cookies and analytics

This site sets cookies to keep it working and to measure how it's used. You can block or delete cookies in your browser settings; the site will still work, though some things may behave oddly.

To opt out of Google Analytics specifically, install Google's browser opt-out add-on. To limit LinkedIn advertising data, use the advertising controls in your LinkedIn account settings.

How long we keep it

  • Enquiries and resource requests: up to two years from your last interaction with us, then deleted.
  • Newsletter subscribers: until you unsubscribe, then removed from the active list.
  • Client records: seven years after the engagement ends, which is what our tax and record-keeping obligations require.

You can ask us to delete your information sooner. Unless we're legally required to keep it, we will.

Keeping it secure

We use reputable providers, multi-factor authentication on the accounts that hold your data, and access limited to people who need it — which, at our current size, is a very short list. No system is perfectly secure, and anyone who tells you otherwise is selling something. If a breach occurred that put you at real risk of serious harm, we would tell you and the Office of the Australian Information Commissioner promptly.

Your rights

You can ask us to:

  • Tell you what personal information we hold about you.
  • Correct anything that's wrong or out of date.
  • Delete it, subject to the retention obligations above.
  • Stop contacting you — for marketing, or entirely.

Email [email protected] and we'll respond within 30 days, usually much sooner. There's no charge. We may ask you to confirm your identity first, so we're not handing your data to someone else.

If you're unhappy

Tell us first — email the address above with "Privacy complaint" in the subject line, and we'll investigate and respond in writing within 30 days.

If our answer doesn't satisfy you, you can take it to the Office of the Australian Information Commissioner at oaic.gov.au or 1300 363 992.

Visitors from outside Australia

This site is aimed at an Australian audience and operates under Australian law. If you're in the United Kingdom or the European Economic Area and you believe the UK GDPR or GDPR applies to how we handle your information, email us — we'll deal with your request on those terms.

Changes to this policy

When this policy changes, we update the date at the top of this page. If a change materially affects how we handle information we already hold about you, we'll tell you directly rather than quietly editing the page.

Contact

Privacy questions, requests or complaints:
[email protected]
Sales Playground · ABN 78 474 541 624 · Sydney, Australia

Sales Playground

Strategy & performance. Different wins.
Sydney · Australia · ABN 78 474 541 624

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